【Literal translation】 Korean Air 's 'Chicken Curry' case. The comments written by crew members colleagues on SNS where passengers talk about their experience further.

※ Full text of literal translation below.

I get too hot and my hands shake.

You, commenting on that "voc" (※voice of customers) direct comment stating Chairman should punish the corresponding crew member, the punishment deliberation committee is held, the team chief is demoted to economy general crew. And even though they became a new member in 2016, under discipline, promotion is no longer dream.

And after your "voc", every time we report, your voc appears on the screen of the conference room and you should be careful not to forget the item (※chicken curry) every time there's a problem.

I want you to feel guilty 'voc', how many lives have changed because you dod something without thinking.

I do not know how to put mu anger in to words (※voice of customers), but since the moment you slept comfortably after writing that sentence, how many crew members suffered while crying every evening, even now I want you to feel it.