Criticism has been raised over rip-off fees. In response, Seoul City took administrative action. For two days, from the 5th to the 6th, Seoul will be in Yeongdeungpo-gu, Yongsan
They targeted illegal business practices mainly at hotels along the Han River in San-gu and Mapo-gu. Seoul also hosts the Chuseok (mid-autumn celebration, August 15th according to the lunar calendar) long holiday and the World Fireworks Festival in September.
In preparation for a major fall event, the government has notified hotels in each autonomous region of their obligation to post and comply with room rates, and requested them to refrain from excessive price increases.
In this inspection, the City of Seoul focused on whether each hotel actually posted and complied with the room price list, and whether there were any unreasonable cancellations or refusals of refunds.
I confirmed it. As a result of the inspection, five hotels were found to be in violation of the regulations for displaying room rates, and guidance was given to the relevant autonomous regions regarding the obligation to display room rates. Also, Seoul
The city plans to take administrative action to request correction. According to the Enforcement Regulations of the Public Health Management Act, public health business operators (accommodation companies) are obligated to display the accommodation fee list at the front counter.
Guests must comply with the accommodation charges set forth in the Act. If you violate the obligation to post the accommodation fee list and comply with the accommodation fees, the first violation will result in an improvement order, the second violation will result in a 5-day business suspension, and the third violation will result in a 10-day business suspension.
In the second instance, the business can be ordered to close. The penalty is imprisonment for up to six months or a fine of up to 5 million won (approximately 555,000 yen).
In preparation for unreasonable increases in hotel rates during the Christmas holidays and the end of the year, the city of Seoul will continue to monitor the posting of accommodation rates, cancellations, and payments.
The plan is to continue monitoring the refusal of return. We will continue to impose administrative penalties on hotels that are repeatedly found to have committed illegal acts, depending on the number of violations, and we will consider criminal charges depending on the severity of the violation.
I plan to. The City of Seoul will notify hotels that unfairly refuse cancellations or refunds due to the nature of event products through a call center or app operated by the City of Seoul.
We are receiving information. According to the Act on Consumer Protection in Electronic Commerce, etc., a consumer can withdraw from a contract within seven days from the date of receiving a document regarding the contents of the contract, but some hotels
There have also been cases where reservations have been informed that cancellations and refunds are basically impossible. Kim Yong Hwan, Director-General of the Seoul Tourism and Sports Bureau, said, ``Seoul City will begin to see tourism boom from September.''
"We are carrying out intensive inspections for illegal activities during the busy season," he said, adding, "We hope that the hotel industry will actively participate in establishing a healthy tourism order so that everyone can enjoy the event."
2023/10/07 07:01 KST
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