“Is this real now?” Foreigners riding the Seoul subway talk to station staff using AI interpreter

An artificial intelligence (AI) interpretation system will be installed at 11 stations on the Seoul subway, allowing foreign tourists on the Seoul subway to talk face-to-face with station staff in their native language.
In order to make it more convenient for foreign tourists to use the subway, the Seoul Transportation Corporation has installed a ``foreign time simultaneous dialogue system'' at Myeong-dong Station, Hong Dae Entrance Station, and Kinpo Station.
It was announced on the 14th that the system will be expanded to 11 stations frequently used by foreigners, including (Gimpo) Airport Station. Prior to this, the city piloted this service at Myeong-dong Station for three months starting December 4 last year.
I've been doing it. Currently, the stations where the AI interpretation system can be used are Jongno 5-ga Station on Line 1, Sichon (City Hall) Station, Hong Dae Entrance Station, Euljiro Entrance Station, and Gangnam Station on Line 2.
) Station, Gyeongbokgung Station on Line 3, Myeongdong Station on Line 4, Gwanghwamun Station and Gimpo Airport Station on Line 5, Itaewon Station and Gongdeok Station on Line 6 Gongdeok) Station 11
It's a place. The simultaneous foreign language dialogue system allows a foreigner and station staff to converse in their native language across a transparent organic EL (OLED) display, and the text appears on the display after automatic translation.
It's a method. In addition to Korean, supported languages include English, Chinese, Russian, French, German, Spanish, Arabic, Vietnamese, Thai, Malaysian, Japanese, and Indonesian.
is. Users can use the service by selecting their preferred language on the system's start screen. In addition to simultaneous conversations, route searches based on subway route maps, transfer information, and travel time information are also available.
We also provide additional services such as information, price information, and information on the current status of manned storage boxes (T-Lockers) and manned storage facilities (T-Luggage).
Check additional services like these in 13 languages on the touch screen.
be able to. Through the trial operation of Myeong-dong Station, the corporation monitored the usage status and satisfaction level of tourists, and improved its technical capabilities through AI learning on subway station names, railway terminology, etc.
The system has also become more sophisticated, including the application of noise-cancelling technology to eliminate recognition and translation problems caused by noise within the station.
Baek Ho, president of the Seoul Transportation Corporation, said, ``The country's first ``foreign language simultaneous dialogue system'' will help foreigners of various nationalities visiting Korea.
"We will provide easy and convenient instructions on how to use the subway in various languages," and "Utilize AI technology to provide simultaneous dialogue services as well as various additional services to further increase convenience and usability."
"We plan to increase the number of participants."