ソン・シギョンマッコリ「キョンタクジュ12度」、炭酸が発生し全量再配送…対応に信頼度UP
Sung Si Kyung's makgeolli ”Gyeongtakju 12%” has become carbonated and the entire amount is re-shipped... Customers' trust in the service has increased
It has been confirmed that some of the traditional alcohol brands of singer Sung Si Kyung, such as Gyeongtakju (12% alcohol), have become carbonated. In order to maintain quality and strengthen consumer trust, the company has decided to shut down all of its products.
The brand, Kyung, which became aware of the fact that some products that were produced in increased quantities at the end of last year had carbon dioxide emissions, immediately decided to re-ship to customers who purchased the products during the relevant period, and is currently working on re-shipping the products to customers who purchased them on December 1st.
New products have been shipped out one after another since the 27th of this month. To date, deliveries have been rescheduled to about 16,800 people, with priority being given to customers who have correctly entered their order information.
These swift measures have been met with a positive response from consumers. Some consumers commented, "It was a strange experience, and the strong carbonation was delicious, but I was impressed with the brand's response."
The review, "It was really good," was shared on social media and blogs, reaffirming the reliability of the "Gyeongtakju 12 Degree" brand.
The carbonation that occurs in makgeolli is a natural phenomenon that occurs during the post-fermentation process.
The affected products were safe to consume, but the brand "Kyon" decided to replace the entire supply in order to provide high quality and the best taste.
This incident prompted us to improve our temperature control system and more closely monitor the fermentation environment to ensure consistent flavors.
"Gyeongtakju 12 Degrees" has been selling out every day on consumer viral, and can be purchased at the official mall on weekdays at 11 am and 7 pm.
In addition, the brand "Kyon" is scheduled to release "Kyon Soju" this year, which is expected to attract even more attention in the alcoholic beverage market.
2025/02/05 07:38 KST
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