On the 24th, Taeyeon posted on her SNS the full text of “Feedback and Compensation Demand Statement for the Cancellation of Taeyeon's Concert ‘The TENSE’ in Tokyo,” which was released by Taeyeon's Global Fan Coalition.
Through the statement, the Fan Coalition requested feedback on the unilateral cancellation of Taeyeon's “The TENSE” tour in Japan and the damage it caused to fans.
The statement also criticized SM Entertainment's failure to acknowledge the seriousness of the situation, saying, “This inadequate response has caused considerable financial and psychological damage to the fans."
He also criticized SM Entertainment for failing to acknowledge the seriousness of the situation, saying, “To date, SM Entertainment has not issued a direct apology or concrete compensation plan for this situation,” and called for a prompt official apology and announcement of compensation measures.
It also called for a prompt official apology and announcement of compensation measures, stating that “the exact responsibility for this situation should be determined and appropriate disciplinary action should be taken against SM Entertainment Center 1 and related managers,” “an official apology and statement should be issued through the official channel of the artist Taeyeon regarding this situation,” and “a substantial compensation plan for the damage caused to fans by the cancellation of the Japan concert should be prepared." “To prepare a substantial compensation plan for the damage caused to fans by the cancellation of the Japan concert and to disclose the details of the plan transparently“, ‘To implement transparent operations and clear public announcements based on trust to prevent similar incidents from recurring on future dates of ’The TENSE‘ tour”, “To announce whether new concert dates for ’The TENSE JAPAN‘ will be announced or not, and to make clear announcements regarding future plans for the tour”, and “To announce the date of the ’The TENSE JAPAN' tour. SM Entertainment should directly announce whether or not there will be any announcement of new tour dates for “The TENSE JAPAN” and its clear position on future tour plans, and provide information on these plans as soon as possible.
Lastly, he strongly appealed for a responsible response, saying, “I am very wary of the situation being passed off as the fault of the artists themselves, and I will protect the artists from the burden of having to communicate directly with their fans."
Meanwhile, on the 17th of this month, Taeyeon's agency SM Entertainment announced through its official website that “Taeyeon's solo debut 10th anniversary concert ‘The TENSE,’ which was scheduled to be held at Ariake Arena in Tokyo from the 19th to 20th, has been abruptly canceled."
2025/04/24 14:12 KST
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