278 victims of KT's micropayment scheme? Over 90,000 inquiries from customers - South Korea

South Korean telecommunications company KT announced that the scale of damages caused by the recent micropayment hacking incident was 278 people and 170 million won, but the number of inquiries received by the customer center was
It was revealed that the number of cases exceeded 90,000. KT said that 278 people were victims of unauthorized small payments made through connections to illegal ultra-small base stations, with the total amount of damage amounting to approximately 170 million won.
However, Rep. Hwang Jeong A (Democratic Party), who is a member of the National Assembly's Science, Technology, Information, Broadcasting and Communications Committee, said that during the same period, KT's customer center and dedicated
We obtained documents showing that the number of related inquiries received by the customer center had reached 92,034 (as of 6:00 PM on September 11th).
Congressman Hwang asked KT for the current status of the number of small payment users and payment amounts, but KT replied, "We manage it on a monthly basis, so
"It's difficult to accurately identify the number of victims," she reportedly said. She criticized the explanation that the overall situation cannot be compiled when the number of victims and the amount of damage have already been identified, saying it lacks persuasiveness.
Some are concerned about the possibility of "shadow damage" that is not included in the current tally, especially as affected areas may overlap with areas where vulnerable groups live, meaning some customers may see a bill
Some have pointed out that the damage will only be noticed once the transaction history is received. Rep. Hwang Jeong A said, "The Ministry of Science and ICT will directly check the transaction history and clarify the actual scale of the damage. If the damage is reduced,
"If there is any cover-up, severe sanctions should be imposed," he said. This incident is not just a problem for one telecommunications company, but also a matter of expanding investment in the security of telecommunications networks and restoring the trust of users.
Among industry insiders, there is a growing concern that if security risk incidents continue, the credibility of the entire telecommunications company will be shaken and the investment costs for security infrastructure will rise to a level that is unrealistic for companies.
There are concerns that this could become a burden on the company's finances.