”SEVENTEEN” cancels Chinese fans autographing session on the day... Flight canceled due to aircraft abnormality ”Sorry for disappointing you”

The group SEVENTEEN's fans autographing session in China was canceled on the day due to flight cancellations.
Today (29th), SEVENTEEN is preparing to depart for Beijing, China through the Gimpo Business Center.
However, they were unable to depart due to a flight cancellation caused by an aircraft malfunction. On this day, SEVENTEEN was scheduled to hold an offline autographing session in Beijing. However,
When the sudden flight cancellation meant that SEVENTEEN could not travel to China, the organizers of the fans autograph session told the winners, "Despite multiple communications, there was no alternative flight and we were unable to send any messages to them."
The members were unable to arrive on time. Our company prioritizes the safety of our artists, and after careful consideration, we have been forced to postpone the autographing session for SEVENTEEN that was scheduled for July 29th.
The organizers, who promised to "adjust the date as soon as possible," said they would "redeem the difference in costs incurred due to refunds for transportation, accommodation, etc." to the winners.
However, some of the winners who were already at the autographing session complained about the loss of time and money due to the non-refundable hotel and accommodation fees, and the charitable contributions prepared by the organizers were not accepted.
The members of SEVENTEEN, who were scheduled to arrive in China on the day of the fans autographing session by helicopter, offered their apologies and condolences in person.
Through the global fan community platform Weverse, Hoshi said, "Everyone, please prepare with excitement.
"It really pains me, as they all made preparations and spent their precious time and money to come to Beijing from all over the world," he said, expressing his disappointment.
DO-GYEOM said, "I'm sorry for disappointing you so much. I'm sorry for disappointing you so much.
I'm sorry to everyone who came to get it. I hope we can meet again soon, smiling." Wonwoo also said, "I'm very sorry. I hope we can meet again on a good day.
Everyone, please be careful on your way home. Please always be happy," he said, comforting the fans. Chinese members also expressed their concerns. Jun said, "CARATs (fandom)
I'm really sorry. I tried my best but I can't meet you. Please take care of your health and we will definitely meet again," The8 said, "I'm sorry for making you all come here in this heat.
I know it wasn't easy inside. I'm sure you must have made a lot of preparations to meet us," he said, expressing his disappointment.