Singer JUNIEL's agency lost gifts from fans? After JUNIEL pointed it out, ”I plan to return them all”

The management office of singer Juniel has explained the allegations that he lost a gift from a fan. On the 6th, Juniel posted a lengthy comment on his personal channel.
According to this comment, JUNIEL is talking about a gift he received from a fan when he was shooting the music video for "Dear.", a song released two years ago to commemorate his 10th debut anniversary.
He took them to the company in response to a request to use the postcards and letters as props. JUNIEL said, "Two years have passed since then, and I still haven't returned a single one.
"I have requested dozens of times to return the pictures, photos, letters, and gifts that my fans have given me, but the agency has not been able to sort them all out," she said, sniping at the agency.
I was told that I had it in my mailbox, but the person in charge changed every time, and since it was the first time I had heard of it, I had to check. Since the offices are in various areas, I was too busy to go and pick it up, and there were various other reasons.
For some reason I was not able to get them back, and when I requested again yesterday, the office had moved and for various other reasons I was not able to bring them all together, so all of the props were
"I heard that you had everything organized in one box. If you lost even one thing,
"I feel so sorry for the fan who gave me this as a gift," he said, "It seems like I wasted it as a prop. If that's the case, I should have just kept it at home like usual."
But still, since it's the 10th anniversary and the song is about my fans and me, I thought it would have meaning and readily agreed to the request for props, but now I feel frustrated and my heart aches."
In response to this, Juniel's management office, K-Tigers Entertainment, stepped in to explain. A management official said, "The agency has moved and the person in charge has been away from the company many times.
However, there was a communication error," and the agency reportedly stated, "The gifts and letters are still being kept at the agency and will be returned to Juniel."
In addition, a person related to the management office said through a media outlet that the staff member in charge at the time left the company after the music video shoot, and after that,
He explained that there was a miscommunication between the people in charge and that the gifts and letters were only kept and not returned.
She debuted with "illa" and signed an exclusive contract with K-TIGERS Entertainment in 2022.